4 years onsite guarantee extension LCD TV (excluded AT20xx models)
AcerAdvantageis now an European program that can be purchased with Acer products such as Notebooks, Personal Computers, LCD Monitors, Projectors, Servers and Disk Array.
It offers a three year warranty extension with various implementation modes (depending on product and extension selected; check specific pages by product line for more details) such as: service at Acer repair Centers or on customer site, diversified response times from 4 hours to 2 days, coverage from 5 to 7 days a week and from 9 to 24 hours a day, quick repair times using the AcerAdvantage customer privileged program, temporary replacements to guarantee the maximum availability of the product purchased.
Furthermore it gives you a series of added advantages like free repairs for accidental damages (Notebooks) and priority repair service, free support via telephone, fax or e-mail for the entire duration of the extended warranty without any further charge other than the telephone call costs, the chance to purchase, directly from Acer, a spare battery (Notebooks) with a 30% discount.
The goal of the AcerAdvantage program is to ensure Acer customers that they can always count on dedicated and timely service for three years in any EEC country in order to better use the product they purchased.
Customers who purchase the AcerAdvantage program with an Acer product must simply activate their contract from website www.AcerAdvantage.com, or by calling their country's Call Center and send the signed registration form with proof of purchase using the envelope included in the AcerAdvantage booklet. Acer will send the customer his copy of the warranty "Extension certificate" with all product identification information.
Warranty extensions, Personalized Services and Call Centers are all part of an integrated "Customer Service" strategy that Acer is successfully implementing on the market to consolidate its Customer relations and develop a unique European level CRM (Customer Relationship Management).
Your work deserves protection and Acer is offering you the chance to continually use our products with the AcerAdvantage Warranty Extension Program.
- Free Help Desk for the entire warranty extension period.
- Priority repair service.
- Right to participate in special offers and promotions at authorised dealers.
- All on-site repairs will be made from Monday to Friday, from 9 a.m. to 6 p.m. Service calls to Call Center, indicated for your country.
Acer 4 years onsite guarantee extension LCD TV (excluded AT20xx models). Number of years: 4 year(s), Type: On-site, Service time (days x hours): 5x9