Service & support options: HP Care Pack services include coverage for the HP branded hardware options qualified for the server and purchased at the same time or afterward that are internal to the enclosure. This also includes the 22" and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the same service level and for the same coverage period as the server. Coverage of UPS Battery is not included, and standardterms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack; To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. HP Services, an industry leader in provision of multi vender support solutions, provides a range of support services designed to meet the varying needs of your business. Whether an SMB, or large global corporation, HP has a ProLiant server support offer to help you speedily deploy and maximize system uptime; Recommended Service - simplify ProLiant solution implementation, maintenance, and management: Support - 3-Year 4-Hour response 24x7 Same Business Day Coverage only; Deployment Service - Installation and Start up only; Enhanced Service - optimize service level to increase IT performance and availability: Support - 3-Year Support Plus 24 only; Refer to the information on "Installation & Start-Up" for service on ProLiant server and Microsoft or Linux O/S per the Customer Description and/or Data Sheet; to be delivered on a scheduled basis 8am-5pm, M-F, excluding HP holidays.3 year Parts, 3 year Labor, 3-year on-site support