- - 24x7 direct access to in-region ProSupport engineers
- - Proactive monitoring, automated issue detection, failure prevention and notifications with SupportAssist
- - Keep your hard drive after replacement to ensure data security
- - Repairs for accidents caused by drops, spills or electrical surges
3Y Basic Onsite Service – 5Y ProSupport Plus
ProSupport Plus is Dell's most complete support service, it combines 24x7 priority access to expert support, coverage for accidents, hard drive retention, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. It ensures that hardware and software are running smoothly so you can focus on what’s important.
*Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.
DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus, 5 year(s), 24x7x365, Next Business Day (NBD)
DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus. Number of years: 5 year(s), Service time (hours x days): 24x7x365, Next Business Day (NBD)